Your privacy is not merely a legal obligation for us — it is a core value we uphold. This policy clearly explains how mrlucky99 collects, uses, stores, and protects your personal information.
We don't just comply with the law — we go further to ensure every piece of information you entrust to us remains fully protected.
All data transmitted between your device and mrlucky99 servers is protected by 256-bit SSL encryption — the same technology used by major Malaysian banks.
Your data belongs to you. You may request access, correction, or deletion of your personal data at any time through our support channels.
Mrlucky99 does not sell, rent, or disclose your personal data to any third party for marketing purposes without your consent.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock security monitoring.
Mrlucky99 operates within the framework of Malaysia's Personal Data Protection Act (PDPA) 2010 and complies with all requirements set out under that legislation.
In the event of any data breach affecting your information, mrlucky99 will notify you within 72 hours and take immediate remedial action.
Mrlucky99 ("we", "Platform" or "service") is committed to protecting the privacy of every user on our platform. This Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010 and international industry best practices.
We understand that your trust is the most valuable asset we hold. When you register an account, make a deposit, or simply browse the mrlucky99 website, you are entrusting us to look after your information. We do not take that responsibility lightly.
This policy clearly explains:
Mrlucky99 collects personal data from various sources when you interact with our platform. Below is a summary table of the types of data we collect:
| Data Categories | Example Information | How Collected |
|---|---|---|
| Identity | Full name, date of birth, MyKad number | Account registration, KYC |
| Relationship | Email address, phone number | Account registration |
| Finance | Bank account number, transaction records | Deposits and withdrawals |
| Technical | IP address, device type, browser | Automatically upon use |
| Games | Wagering records, game history | Activity on the platform |
We only collect data that is strictly necessary for the stated purposes. mrlucky99 does not collect sensitive data such as health records, religious information, or political views.
Every piece of data we collect has a clear and legitimate purpose. mrlucky99 uses your personal data for the following purposes:
Mrlucky99 does not sell your personal data to any party. However, there are limited circumstances where data sharing may occur:
In all of the above situations, we ensure that any party receiving your data upholds data protection standards equal to or higher than our own.
Your data security is mrlucky99's top priority. We implement multi-layered security measures to keep your information protected at all times:
Retention Period: mrlucky99 retains your personal data for as long as your account remains active and for the period prescribed by law following account closure — typically no more than 7 years for financial records as required under Malaysian law.
Mrlucky99 uses cookies and similar technologies to enhance the user experience, analyze website traffic, and personalize content. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser. However, disabling certain cookies may affect the functionality of some mrlucky99 platform features.
Under Malaysia's PDPA 2010 and the mrlucky99 Privacy Policy, you have the following rights regarding your personal data:
To exercise any of the above rights, contact the mrlucky99 support team via live chat on the platform. We will process your request within 30 business days.
Mrlucky99 is a platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data of an individual under 18 has been collected without our knowledge, we will promptly delete that data and close the account in question. If you become aware that a minor has registered an account at mrlucky99, please contact our support team immediately.
The mrlucky99 platform may contain links or references to third-party websites or services. This Privacy Policy applies exclusively to the mrlucky99 platform.
Mrlucky99 is not responsible for the privacy practices of any external websites or services you access through links on our platform. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information.
Mrlucky99 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. The "Updated" date shown at the top of this page reflects the latest version.
For material amendments that significantly affect your privacy rights, we will provide clear notice via your registered email or an in-platform notification at least 14 days before the changes take effect.
Continued use of the mrlucky99 platform after any amendments take effect constitutes acceptance of the updated Privacy Policy. If you do not agree with the changes, you have the right to close your account before they come into effect.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how mrlucky99 handles your personal data, we encourage you to reach out to us directly.
Available channels:
We are committed to responding to all privacy-related enquiries within 5 working days. For data rights requests (access, correction, deletion), we will process them within 30 working days as required under PDPA 2010.
Mrlucky99 protects your information with bank-grade encryption. Register today and enjoy over 3,000 games with complete peace of mind.